Disability-inclusive language

The language we use to refer to or discuss disability-related topics with colleagues is important. Language is active and evolving and can be closely connected to personal identity. For anyone who wishes to know more about inclusive language, the following resources may be helpful:

• ‘Inclusive language: words to use and avoid when writing about disability’ – produced by the UK Government in 2021
• 'Inclusive language: What it is and why it is important' - produced by the Business Disability Forum in 2025

Interpersonal interactions

The following are important to keep in mind during interpersonal conversations with disabled colleagues, students, and visitors:

• speak directly to a disabled person, even if they have an interpreter or companion with them 

• do not attempt to speak or finish a sentence for the person you are talking to 

• address disabled people in the same way as you talk to everyone else  

• use a normal tone of voice, don’t patronise or talk down 

• most disabled people are comfortable with the words used to describe daily living. People who use wheelchairs ‘go for walks’ and people with visual impairments may be very pleased – or not – ‘to see you’.  

If unsure, ask and do not assume. Involving disabled people in decision making and acknowledging that you may need more help to understand their needs and preferred language can work towards creating more inclusive work environments.  

Here is a short video by Business Disability Forum on Disability and Language.